Salvatore Ferragamo Company Store - Cabazon, California

Juliana Duran

The service while I was purchasing was great. However, when I took the purse I purchased out of the bag the purse was damaged. I have tried to call numerous times but the number listed is not in service. I don’t live in the area and would like to speak with someone to get a replacement.

Alex Gerstenzang

I have contacted stores in LA, Ferragamo Headquarters North America and no one has a way to contact this Cabazon Outlet store ... the store does not pick up the phone. Why should we in LA drive 3 hours round trip to find out something is not there .. this is not great customer service.

Samantha Green

Last time I bought a pair of shoes and found that one was broken. I went to them and they said they wouldn't give a return and could only exchange it. I said that's okay, but they sent me another pair of shoes. I found out it was still broken, and I even thought it was the same pair because the damaged parts were the same.It's really poor service ,I won’t buy any stuff in this store no more, $600 get a like a $10 shoes.

Dylan Taylor

My wife and I came at 7:45pm, 15 minutes before close to purchase a bag we saw earlier. Yet when we arrived the door was already locked. I knocked for 5 minutes and watched as the employees hid behind the corner ignoring us. One of them even made eye contact and then walked away.

Finally the manager let up and they all came crawling out of their hiding spot looking at us annoyed. Manager walks over angrily and unlocks the door. I tell him we know exactly what we want and will purchase the $2000 bag behind him. He’s rude and say they’re closed, yet I tell him every other store in the outlet closes at 8pm and their hours say 8 online.

He refuses to let us in and tells us to try again tomorrow. We live two hours away. Talk about customer service from a luxury brand. Do not recommend.

Bukola Seun-Arije

Brian at the Palm Springs store was ever so kind in helping me go through several selections and ascertaining my current shoe size for my fav. SF styles. Also interestingly, after going through several other stores at the outlet without much for inventory, Ferragamo was quite refreshing with their assortment of elegant shoes, bags, belts, scarves, etc.

delaney rood

I had the most fantastic experience at Ferragamo this week! Brent, the store manager, is absolutely magnificent. He and Jason ensured I had an exquisite experience buying my first pair of Ferragamo shoes.

I have wanted a pair of Ferragamo shoes for a long while, but I have really bad luck with designer shoes as I happen to have extraordinarily large feet for a woman. This is something I have much insecurity about and shoe shopping is always a daunting and often disappointing experience.

Nonetheless, I decided to stop in and explained my problem to Brent. He went above and beyond to help me find shoes that would fit and to my surprise, I ended up with quite a few options.

Needless to say, thanks to Brent and Jason, I'll be a life long customer. Thank you so much to both of you for all of your extra effort to not only help me find a pair of shoes that look and feel great, but to make me feel like a lady in the process. I cannot recommend the staff at this store more. Stop in and don't be afraid to ask for help; you won't be disappointed.

Buddy Bobadilla

Great staffs very friendly and professional.. Great selections of shoes and sizes that are marked 50% off...

Emma Palomino

Great store . Staff was very polite and helpful .ready to help and not pushy ( unlike gucci) . Sadly the sizes ate very limited and tend to go fast . Price wise the shoes were from 900$ ish down to 600$ ish . Some more some less depending the model . Will go back again